Aiwin88 is committed to protecting the privacy and data security of every member. This Privacy Policy transparently explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
The following reflects aiwin88's core commitment to keeping your personal data safe, protected, and used responsibly.
Your personal data at aiwin88 will never be sold, rented, or shared with any third party for marketing purposes without your explicit consent.
All data transmitted between your device and aiwin88's servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
As an aiwin88 member, you have the right to access, correct, or request the deletion of your personal data at any time through your account settings or by contacting our support team.
Aiwin88's Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring that your rights as a data subject are protected under the law.
Don't want to receive marketing communications from aiwin88? You can opt out at any time via the unsubscribe link in our emails or directly through your account settings.
In the event of any security incident affecting your data, aiwin88 is committed to notifying you within a reasonable timeframe and taking immediate remedial action.
This policy complies with PDPA 2010 Malaysia
Welcome to the aiwin88 Privacy Policy. This document outlines aiwin88's commitment to protecting the personal data of all users who access our Sports Betting and online casino platform at aiwin88.ws. We understand that your privacy is a serious matter, and we take this responsibility with the utmost sincerity.
This Privacy Policy has been drafted in accordance with Personal Data Protection Act 2010 (Malaysia PDPA) and applies to all personal information collected through the aiwin88 website, mobile app, and all our communication channels including email, live chat, and customer support services.
By registering an account with aiwin88 or continuing to use our platform after this Privacy Policy has been updated, you confirm that you have read and understood how aiwin88 handles your personal data as described in this document.
Note: This Privacy Policy should be read together with Terms & Conditions aiwin88, which forms part of the overall agreement between you and aiwin88.
Aiwin88 only collects personal data that is necessary to provide a safe, lawful, and high-quality service to our members. The categories of data we collect are as follows:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | Identity verification (KYC), legal compliance |
| Contact Data | Email address, mobile phone number | Account communications, transaction notifications |
| Financial Data | Bank account number, e-wallet account holder name | Processing of deposits and withdrawals in MYR |
| Technical Data | IP address, device type, web browser, location | Account security, fraud detection |
| Usage Data | Betting history, games played, session duration | Service improvement, responsible gaming |
| Communication Data | Live chat logs, support tickets, email content | Complaint resolution, support quality improvement |
aiwin88 not collecting sensitive data such as your medical information, religious beliefs, or political views. We only collect data that is strictly necessary to operate our platform safely and responsibly.
Personal data collected by aiwin88 is used solely for legitimate and transparent purposes. The following are the primary ways your data is used:
aiwin88 will not use your data to make automated decisions that significantly affect you without human review, unless this is clearly stated and you have given your prior consent.
Aiwin88 does not sell or disclose your personal data to third parties for their own marketing purposes. However, under certain circumstances, we may need to share your data with the following parties:
All third parties with whom we share data are bound by strict data protection agreements and are only permitted to use your data for purposes specified by aiwin88.
Aiwin88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The types of cookies we use include:
You can manage your cookie preferences through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the aiwin88 platform.
aiwin88 does not use third-party cookies for external advertising purposes or to track your activity on websites outside of aiwin88.ws.
Aiwin88 retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by Malaysian law. Our data retention guidelines are as follows:
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by aiwin88:
Request a copy of the personal data we hold about you at any time.
Requesting correction of any inaccurate or incomplete data held in our records.
Request the deletion of your personal data, subject to our legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receiving your data in a structured format for transfer to another service.
Requesting that we restrict how we process your data under certain circumstances.
To exercise any of the rights above, please contact us by email at support@aiwin88.ws. We will respond within 14 working days. Certain requests may require identity verification beforehand.
Aiwin88 continuously invests in security infrastructure to ensure your personal data is protected against unauthorised access, loss, misuse, or disclosure. Our security measures include:
While aiwin88 takes all reasonable security measures, no online system is 100% foolproof. You also have a role to play by keeping your password confidential and never sharing your login credentials with anyone.
The aiwin88 platform is strictly for users aged 18 years and above. aiwin88 does not knowingly collect, store, or process any personal data from individuals under the age of 18.
If we find that we have collected data from a minor without adequate verification, we will take the following steps immediately:
If you believe a child has registered an account on aiwin88, please notify us immediately at support@aiwin88.ws so that we may take appropriate action.
Aiwin88 reserves the right to review and update this Privacy Policy from time to time in line with changes to legislation, technology, or our business practices. You will be notified of any material changes through:
The "Last Updated" date at the top of this document will be revised whenever amendments are made. Your continued use of the aiwin88 platform after any changes take effect constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how aiwin88 handles your personal data, please contact our Data Protection Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 14 working days. If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia under the Ministry of Communications.
This Privacy Policy is governed by Malaysian law. Any disputes relating to data privacy will be resolved in accordance with the jurisdiction of the relevant Malaysian courts.
Enjoy a safe, fair, and responsible online sports betting and casino experience with aiwin88. Your privacy is our priority.